POSTED 3/22/23

​

POSITION DESCRIPTION

 

Fayetteville Area Habitat for Humanity ReStore Associate (Part Time)

 

DEPARTMENT: Fayetteville Area Habitat for Humanity

LOCATION:       3833 Bragg Blvd, Fayetteville NC, 28303

REPORT TO:     ReStore Assistant Manager and ReStore Director

 

JOB SUMMARY:  Responsible for developing and implementing marketing plan and strategy to increase Fayetteville Area Habitat for Humanity’s visibility in the community to include the Habitat ReStore. Reporting to the ReStore Assistant Manager, the ReStore Associate will assist with day-to-day operations of the store front end, sales floor, and receiving and processing of donations in the back room. In addition, the ReStore Associate will be responsible for working closely with customers to determine their needs and answer their questions about our products. Fayetteville Area Habitat for Humanity is a drug free workplace, participates in E-Verify, conducts pre-employment screenings, and is an Equal Opportunity Employer.

 

 

PRIMARY RESPONSIBILITIES:

 

ReStore Associate

• Offer help and provide direct assistance to customers;

• Answer customer questions and concerns;

• Receiving and processing of merchandise/donations in the backroom;

• Assist with merchandising, stocking, cleaning, and maintaining the ReStore sales floor;

• Schedule donation pick-ups and deliveries requested by customers/donors;

• Handle customer complaints in a calm and professional manner; and

• Adhere to all policies and procedures, including safety standards, of Fayetteville Area Habitat for Humanity.

 

STANDARDS FOR MEASURING PERFORMANCE:

 

• Have proven work experience as a Retail Sales Associate, Sales Representative, Warehouse worker;

• Have the availability to work flexible shifts;

• Have strong organizational skills;

• Have a history of providing excellent customer service;

• Completes required training to meet FAHFH operating procedures (e.g. Habitat Competent Person Training);

• Have great energy, positive attitude, and persistence with the ability to work independently and as part of a team; and

• Thrive on organization, accuracy, and efficiency.

 

 

REPORTING:  Daily reporting to the ReStore Assistant Manager and ReStore Director as required.

 

Work Location:

• Fayetteville Area Habitat for Humanity ReStore, 3833 Bragg Blvd., Fayetteville, NC 28306

Work Remotely:

• No

 

REQUIREMENTS:

• Working knowledge in Microsoft Office, including Word, Excel and email.

• Proficient in online social media and web content editors, particularly FaceBook.

• Background check required.

 

ADDITIONAL REQUIREMENTS:

 

• Must be able to stand for a full shift, if necessary, on concrete floors.

• Ability to lift and move 50 lbs.

• Knowledge of MS Excel and MS Word.

• Ability to work with volunteers.

• Knowledge of standard computer usage.

• Ability to sit at a desk and use a computer for extended periods of time.

• Cash Register experience.

• Demonstrate basic mathematics and mathematical equations.

 

JOB CLASSIFICATION: Exempt

 

HOURS:  Part-time, including some evenings and weekends. Must be flexible. Twenty (20) to twenty-five (25) hours per week.

 

• Monday to Friday (0900-3:00)

• Saturdays are a must (0900-2:00)

• Closed every Sunday

 

SALARY: Commensurate with experience and education in accordance with ReStore pay scale paid hourly.

 

COVID-19 Considerations: All new employees are required to have a COVID-19 Vaccine, masks are optional within the affiliate.

​

Application Process for the ReStore Associate role:

• If you’re ready to begin your career with a reputable and respected name in affordable housing that values its employees, please submit a cover letter and resume.

• Please send cover letter and resume to the following e-mail address:

 

rick@fayettevillenchabitat.org or office@fayettevillenchabitat.org

Fayetteville Area Habitat for Humanity

Office: 910-920-4657 / 910-483-0952

3833 Bragg Blvd, Fayetteville, NC 28303