Career Opportunities

Thank you for your interest in working with Fayetteville Area Habitat for Humanity!

Habitat ReStore Manager

SUMMARY:  The Habitat ReStore Manager is responsible for the startup and day to day operations of the Habitat ReStore in Fayetteville, North Carolina.  The Habitat ReStore is a retail business that sells donated building materials, furniture, flooring and appliances at discounted prices to generate revenue to support Fayetteville Area Habitat for Humanity in its mission to build homes, communities and hope.  The Habitat ReStore Manager is responsible for the overall business performance of the Habitat ReStore with priority responsibilities on the acquisition, planning and execution of effective and efficient receiving process; and HR duties such as hiring, training, and supervision of volunteers and staff. The Habitat ReStore Manager will perform other duties as assigned. To apply, send letter of interest, resume, and references to Ron Gunter, Chief Executive Officer, at ron@fayettevillenchabitat.org.

PRIMARY RESPONSIBILITIES:

Operational:

  • Promote donations, drive sales and profits of the Habitat ReStore to provide sustainable funding to support Fayetteville Area Habitat for Humanity’s mission.
  • Implement strategies to achieve the goals and objectives identified in the Fayetteville Area Habitat for Humanity ReStore Business Plan.
  • Work with FAHFH staff to develop marketing and advertising programs to build the store’s visibility in the community.
  • Establish and maintain relationships with potential and existing donors, including contractors, suppliers, individuals, businesses, military, community and church groups to increase quality and quantity of merchandise donations.
  • Establish, implement and review policies and procedures for the safe, secure and high quality performance of all aspects of Habitat ReStore activities.
  • Oversee the effective merchandising of the floor, maximizing available display space and use inventory control and pricing to ensure appropriate turnover of merchandise.
  • Oversee scheduling of all store activities including staff schedules, volunteer schedules, and other special events.
  • Ensure that all areas of the store, restrooms, and warehouse are clean and safe.
  • Develop relationships with other area Habitat ReStore managers to identify “best practices” and programs that are mutually beneficial.
  • Attend and participate in Habitat ReStore-related training opportunities.
  • Hire and train Habitat ReStore staff; establish annual performance goals for each staff person and monitor performance results, formally reporting results at least annually.

Volunteer Management:

  • Work in partnership with Fayetteville Area Habitat for Humanity staff to recruit, train and engage volunteers in meaningful ways.
  • Guide and assist volunteers in their work, understanding that each is an individual with different capabilities.
  • Train new volunteers and staff to deliver high quality, consistent customer service experience in the Habitat ReStore and ensure issues are professionally resolved and reported in a timely basis.
  • Provide direction and supervision for Habitat ReStore volunteers, (operations, deconstruction, office/clerical staff, donation pick-up drivers, and counter sales assistant) including Institution Community Work Crew and community service volunteers.
  • Identify “Sweat equity” opportunities for partner families.
  • Maintain an active Habitat ReStore Advisory Group.

 Finance and Administration:

  • Ensure compliance with all financial reporting practices: reconciling of daily sales and the daily closing out of all financial transactions.
  • Develop and enforce pricing policy and processes for store merchandise. Review and adjust pricing as necessary for changing market conditions.
  • Work in conjunction with the Executive Director and Finance Committee to develop and maintain operation within the annual operating budget and recommend capital expenditures.

Reporting and Communication:

  • Create written monthly report of sales activities, expenses, volunteer hours and outreach efforts to provide a snapshot of the current state of the Habitat ReStore.
  • Work closely with the volunteer coordinator, to coordinate weekly and monthly schedules as well as long-term planning for volunteers.
  • Coordinate with Development Director and Construction Director on in-kind donation requests from area contractors, suppliers and businesses.
  • Ensure that Executive Director is informed on a regular basis of progress and challenges.

Skills and Personal Characteristics:

  • Dedication to and ability to articulate the mission and core values of Fayetteville Area Habitat for Humanity.
  • Ability to plan, schedule, prioritize, coordinate, delegate and manage multiple work activities.
  • Demonstrated administrative, communication, financial and leadership skills.
  • Attention to detail and overall quality.
  • Strong interpersonal skills, dealing well with a variety of people, personalities and backgrounds.
  • Excellent written and verbal communication and public relation skills.

 STANDARDS FOR MEASURING PERFORMANCE:

  • Achieve sales and financial goals.
  • Develop and implement appropriate systems.
  • Build ReStore assets and enhance the mission of FAHFH.
  • Manage volunteers and employees for best utilization in fulfilling objectives.
  • Initiative and independent action demonstrated in handling tasks assigned.
  • Strong communication with donors, customers, volunteers, partner families and staff.
  • Demonstrated knowledge of operations, policies and procedures.

REPORTING:  Provide monthly, quarterly, and/ or annual reports to CEO per reporting timelines.

QUALIFICATIONS:

  • Bachelor’s Degree in related field or related professional experience.
  • Experience in supervising and leading employees and volunteers, directing successful teams and accountable of meeting objectives.
  • Experience in retail environment preferred.
  • Cursory knowledge in building materials preferred.
  • Demonstrated ability in training, managing, leading and developing people.
  • Working knowledge in Microsoft Office, including Word, Excel and email.
  • Background check required.

PHYSICAL REQUIREMENTS:

  • Ability to sit at a desk and use a computer for extended periods of time; ability to attend off-site meetings occasionally; ability to read documents and correspondence.
  • Ability to lift 25 pounds.
  • Ability to stand for long periods of time.

JOB CLASSIFICATION: Exempt

HOURS:  Full time salaried position at 40+ hours per week, including Saturdays.

 

Director of Development/Communications

SUMMARY:  The Director of Development is responsible for increasing the fundraising capacity of Fayetteville Area Habitat for Humanity to support its mission of showing God’s love by bringing people together to build homes, communities and hope in Cumberland, Bladen and Sampson Counties. This individual will be responsible for building relationships with individuals, businesses, churches, organizations and foundations within the community. The Director of Development/Communications will exercise discretion in implementing fundraising strategies to accomplish fund development and capacity building.  The Director of Development/Communications will perform other similar duties as assigned. To apply, send letter of interest, resume, and references to Ron Gunter, Chief Executive Officer, at ron@fayettevillenchabitat.org.

RESPONSIBILITIES:  The Director of Development/Communications plans, manages and implements annual fundraising activities and assists the Chief Executive Officer (CEO) in general administration of financial management of donations, community relations and strategic planning. Specific duties include but are not limited to:

Annual Appeal

  • Utilize experience and professional judgment to develop and implement donor cultivation and solicitation programs.
  • Develop and sustain productive relationships with major gift constituencies, including business, and corporate sponsors and individual donors.
  • Direct and support the fundraising efforts to the Board, staff and volunteers.
  • Develop and implement annual giving programs, including but not limited to direct mail, matching gifts, monthly giving and online giving.
  • Manage the database relating to donors, donor recognition and fundraising activity.
  • Develop and write, update and evaluate the annual fund plan.

Grant management

  • Research grant funding opportunities to support annual operations and programs.
  • Maintain annual calendar of grant activity and deadlines.
  • Write and submit proposals for funding and prepare reports and other documents related to grant activity.

 Major Donor Cultivation

  • Work with staff and Board to cultivate and increase investment at the $500-$10,000 level.
  • Increase the gifts of current donors and the overall number of donors.
  • Coordinate prospect research with the CEO and Board of Directors.

Marketing

  • Prepare comprehensive marketing plan to meet the long-range plan of the affiliate.
  • Develop external collateral to include brochures, annual report, newsletters, etc.
  • Develop external communications to include electronic communications, such as e-news, e-blasts, web content and social media.

Communication

  • Writes all press releases, event invitations and other copy assigned and approved by the Chief Executive Officer.
  • Coordinate all interviews with news media, newspapers and magazine.
  • Arrange radio interviews, television interviews and newspaper interviews for appropriate affiliate staff.
  • Make presentations to churches, civic groups, media and community groups.

Public Relations

  • Develop public relations activities in support of special events and fundraisers with input from the Director Faith and Community Relations, and Chief Executive Officer
  • Procure financial and “in-kind” donations from local businesses and the public in support of marketing fundraising events.

 Administration

  • Provide weekly and monthly reports as required by the CEO.
  • Manage logistical details for special events.
  • Manage logistical and informational details for public relations, marketing and all communication.

 Special Events

  • Develop special events that will raise funds for FAHFH.
  • Work with FAHFH staff to coordinate volunteers for special events.
  • Work with the Development Committee to support fundraising efforts.

Additional responsibilities

  • Works with the CEO to prepare an annual budget for resource development activities that include fundraising activities.
  • Exercise professional discretion in seeking out and scheduling opportunities to make informational presentations to churches, businesses, civic organizations and other community groups.
  • Develop relationships with the local nonprofit and philanthropic community for informational exchange and support.
  • Serve on the monthly Development Committee and use sound judgment and expertise to guide and create a team approach for implementing fundraising techniques aimed at building and sustaining donors.
  • Assist with follow-up callings, mailings, appeal letters and other activities related to building strong donor relationships and enhancing donor confidence in the organization.
  • Prepare regular reports that evaluate fundraising efforts, develop monthly progress reports.

STANDARDS FOR MEASURING PERFORMANCE:

Will be determined after hire.

REPORTING: 

Provide monthly, quarterly, and/ or annual reports to CEO per reporting timelines.

QUALIFICATIONS: 

Bachelor’s degree and a minimum three years progressively responsible and successful experience in fundraising.

REQUIREMENTS/SKILLS:

Must be goal-driven, results-oriented and committed to the organization’s effort to increase its capacity to build homes, communities and hope. Must understand the mission, history, values and goals of Fayetteville Area Habitat for Humanity and be able to demonstrate strong, written, oral and interpersonal skills. The ability to work effectively as a team member with staff and volunteers is essential. Ability to work with and consummate gifts with major donors, ability to manage and sustain an annual fund, grants and experience in planning and organizing major fund-raising events.

Must possess exceptional organizational, communication and interpersonal skills as well as the ability to work some evenings and weekends. Must be a multi-skilled individual who can build long-term community and financial support for Fayetteville Area Habitat for Humanity.

 PHYSICAL REQUIREMENTS:

  • Ability to sit at a desk and use a computer for extended periods of time; ability to attend off-site meetings occasionally; ability to read documents and correspondence.
  • Ability to lift 25 pounds

 

Part-time Communications Internship 

Fayetteville Area Habitat for Humanity invites you to be part of our mission to build homes, communities, and hope! Our part-time summer internship is unpaid, but it offers a number of benefits, including networking opportunities and valuable experience in a wide range of areas, including marketing, volunteer recruitment, reception work, and family services. Hours spent interning with us can also be counted toward service hours required for school or other community service requirements. At Fayetteville Area Habitat for Humanity, you will become part of a close-knit community, where you will be prepared to succeed, encouraged to lead, and challenged to excel. To apply, please submit your resume to Anna Chott at anna@fayettevillenchabitat.org

Responsibilities:

  • This position is 12-21 hrs/week, unpaid internship from June – August, 2019. The internship schedule is very flexible, but most hours can be served Monday – Saturday, 9am-5pm.
  • Draft social media posts to recruit volunteers and increase donations for the Habitat Restore and build sites.
  • Assist partner families in filling out homeownership applications and setting up appointments, as needed
  • Courteously answer the door and the phone at the Fayetteville Area Habitat for Humanity office
  • Provide support to the Habitat Restore, including photographing items for sale, posting items on Facebook marketplace, and arranging store displays
  • Assist with setup for special events
  • Enter volunteer information and hours into online database
  • At the end of the internship, you will learn and be exposed to communications work at a well-known nonprofit organization. You will also learn how to work in a professional environment, and have ample opportunity to work with other service-minded individuals. In addition to current projects in the office, your input is welcome to develop other projects that you can “own” during the course of your internship.

Qualifications:

  • Interns must be age 16 and up
  • Exceptionally strong communication skills
  • Strong writing and interpersonal skills
  • Enthusiasm for serving others and helping your community
  • Willingness to take on individual projects as well as work in a team
  • Great organizational skills and the ability to juggle varied tasks while meeting deadlines
  • Consistent attention to detail
  • General knowledge of social media platforms, including Facebook, Instagram, and Twitter

 

AmeriCorps Positions

In the spring of 2020 we will begin recruiting for AmeriCorps positions in construction, Restore development, volunteer services, family services, and resource development! AmeriCorps is a prestigious national program that allows volunteers to get hands-on experience in nonprofit work, while serving their community and connecting with others. These positions do not provide an hourly wage; instead they offer a monthly living stipend and an education award, which can be used to pay off student loans, or toward future education. Other benefits include childcare assistance and healthcare coverage. For more information, watch the video below or visit http://habitat.org/americorps.

 

 

Fayetteville Area Habitat for Humanity is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.

Fayetteville Area Habitat for Humanity is an Equal Opportunity Employer.

  • A clean background check is required.
  • All open positions are posted on this page.

 

Fayetteville Area Habitat for Humanity, Inc.
P. O. Box 3166 • 310 Green Street Fayetteville, NC 28302
Phone: (910) 483-0952 • Fax: (910) 486-5472
office@fayettevillenchabitat.org
Habitat ReStore
3833 Bragg Blvd.
Phone: (910) 920-4657 • Fax: (910) 491-0072
restore@fayettevillenchabitat.org